Cancellation-policy

Right of withdrawal

You have the right to cancel this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

Our items are all sealed with a warranty seal, if the seal is broken, the right of withdrawal expires.

To exercise your right of withdrawal, you must:

VB Steuerungstechnik GbR
Mohlpesch 4
56761 Hambuch
Germany

info@vb-steuerungstechnik.de
Phone: +49 (0) 175 7144529
Fax: +49 (0) 2653 9168461

by means of a clear declaration (e.g. a letter sent by mail, fax, or e-mail) about your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory.

You can fill out and submit the sample cancellation form electronically or via the "Return" function on our website www.vb-steuerungstechnik.de. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. In the case of goods that cannot be returned normally by post due to their nature, they must be sent by a forwarding agent. The cost of this depends on the size and weight of the goods. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

  • Items that have been marked as "defective" and advertised.

Sample - Cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

– An VB Steuerungstechnik GbR
Mohlpesch 4
56761 Hambuch
Germany

info@vb-steuerungstechnik.de
Fax: +49 (0) 2653 9168461

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

– Invoice number

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of consumer(s) (only in case of paper communication)

– Date(s)

(*) Delete where not applicable.